After monitoring for a period of time, we conclude that the app sync and HQ access issues have been resolved.
Should you encounter any further issues or have any questions, please do not hesitate to contact our support team. We remain committed to providing you with the best possible service.
Thank you for your understanding and cooperation.
Opmetrix Team
Posted Jul 09, 2025 - 15:06 NZST
Monitoring
Dear Opmetrix Customers,
The app sync and HQ access issues experienced by some of our customers appears to have been resolved.
We are closely monitoring the issue to ensure stability of the service.
Should you encounter any further issues or have any questions, please do not hesitate to contact our support team. We remain committed to providing you with the best possible service.
Thank you for your understanding and cooperation.
Opmetrix Team
Posted Jul 08, 2025 - 13:41 NZST
Investigating
Dear Opmetrix Customers,
We are currently experiencing service issues for a portion of our customers. If you are unable to access Opmetrix HQ and users having issues in app synchronization then please contact our Support Desk listed below however our phone line may be busy due to the ongoing outage; you can also email at servicedesk@opmetrix.com.