All Systems Operational

Opmetrix Cloud ? Operational
Opmetrix App ? Operational
Email Gateway ? Operational
Opmetrix BI Gateway ? Operational
SendGrid API Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2025
Resolved - Dear Opmetrix Customers,

After monitoring for a period of time, we conclude that the sync and access issues have been resolved.

Should you encounter any further issues or have any questions, please do not hesitate to contact our support team. We remain committed to providing you with the best possible service.

Thank you for your understanding and cooperation.

Opmetrix Team

May 23, 15:22 NZST
Monitoring - Dear Opmetrix Customers,

The sync and access issue experienced by some of our customers appears to have been resolved.

We are closely monitoring the issue to ensure stability of the service.

Should you encounter any further issues or have any questions, please do not hesitate to contact our support team. We remain committed to providing you with the best possible service.

Thank you for your understanding and cooperation.

Opmetrix Team

May 23, 12:37 NZST
Update - We are continuing to investigate this issue.
May 23, 11:16 NZST
Investigating - Dear Opmetrix Customers,


We are currently experiencing service issues for some of our customers. If you are unable to sync or access Opmetrix HQ then please contact our Support Desk listed below or email at servicedesk@opmetrix.com.


New Zealand +64 3 374 6490

Victoria +61 3 9018 7995

New South Wales +61 2 8210 5174

Queensland +61 7 3040 4428

Western Australia +61 8 7200 3088


We will continue to provide updates on the resolution of this issue on this page.

We appreciate your patience and understanding during this time.


Thank you for your support.

Opmetrix Team

May 23, 11:12 NZST
May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.